Effective December, 2014
Information that we collect
Personal Information collected through www.coorgcliffsresort.com (the “Website”) about you may include, but is not limited to: Your name, address, telephone numbers and fax numbers, Email address. We also collect non Personal Information as described below.
Online Purchases/ Reservations
If you purchase Room nights/make reservation through www.coorgcliffsresort.com (the “Website”) you provide Personal Information such as name, address, email address and telephone number to us in order to complete the transaction.
Promotions & Contests
Coorg Cliffs Resort Private Ltd occasionally sponsors promotions and contests to give members the opportunity to win various prizes. We may combine Personal Information from promotions and contests with non-Personal Information collected through cookies and other means (described below).
Coorg Cliffs Resort Private Ltd occasionally sponsors optional customer surveys to improve our services. In the surveys, you provide personal information and answers to survey questions, both of which we may combine with data collected by cookies and through other means specified in this policy.
When you use the Site our servers may automatically collect non-personal information as you browse our Site. This non- personal Information may include your internet protocol (IP) address, IP address of your referral site, country, language, browser type, domain name, access time and duration of your session.
Coorg Cliffs Resort Private Ltd also collects information by using technologies and methodologies that enable tracking, such as “cookies.” Cookies are small text files that are placed on your computer when you visit our Site and are stored on your computer by your web browser. These technologies allow us to recognize your computer so that we can display advertising that may be of interest to you. Cookies can only be read by the domain that placed them on your computer. As described in more detail below, you can change your browser settings to refuse to accept cookies. However, if you change your browser settings to refuse to accept cookies, we cannot tailor the Site to meet your needs to the same degree.
Coorg Cliffs Resort Private Ltd may enter into agreements with third party companies to serve advertisements and information to Site users. Coorg Cliffs Resort Private Ltd may use its cookies when working with these companies to provide them information regarding use of the Site or to serve you advertisements when you visit our Site. These companies may use the non-personal Information about your visit to make available goods and services of interest to you. You may change the settings on your Internet browser to reject cookies at any time, but it will make your use of the Site less convenient.
How we use the Personal Information/ Non Personal Information you provide
Coorg Cliffs Resort Private Ltd Ltd uses Personal Information collected in conjunction with registration or purchases on our Site to complete transactions, to facilitate payment and to otherwise fulfill requests for services. We also use your Personal Information to provide you with a more effective customer experience. In order to do this, Coorg Cliffs Resort Private Ltd may process your Personal Information or combine it with other information that we collect or that is publicly available.
Coorg Cliffs Resort Private Ltd uses email addresses to deliver information relevant to our customers. The following are some examples of information: Confirmation Vouchers, route maps, special promotional offers, important travel related information and updates, reservation confirmations and surveys. We may also contact you via email for a number of other administrative and marketing purposes. As an enrollee in a contest or promotion, survey participant, or purchaser of room nights on our Site, you occasionally will receive emails about, without limitation, special offers, new products and other news items. If you do not wish to receive any promotional email sent to you by Coorg Cliffs Resort Private Ltd kindly send an email to email@example.com
Coorg Cliffs Resort Private Ltd may use Personal Information as well as the answers you provide to survey questions in combination with information collected from cookies and through other means specified in this policy to improve our services to you. We may contract with third parties to perform surveys. We may use Personal Information that you provide in filling out any surveys to send you information about, without limitation, contests or promotions, special offers, and other information we feel may be of interest to you.
Domain Names and Internet Protocol Addresses
We aggregate Non Personal Information such as domain names and IP addresses to measure the number of visits, average time spent on the Site, pages viewed and similar Site usage information in order to improve the Site’s content and to better meet our customers’ needs and preferences.
Law Enforcement/Legal Processes/Other Uses
Coorg Cliffs Resort Private Ltd may disclose Personal Information to comply with the law or a court order, subpoena or other legal process, as requested by a governmental or law enforcement authority. We may also disclose Personal Information when we in good faith believe that it is either necessary to protect our property or is otherwise necessary. Coorg Cliffs Resort Private Ltd may also disclose Personal Information to any of its sister concerns, or to any entity with which it merges or to which it sells any assets.
We do not knowingly collect Personal Information from minors (according to applicable laws). If such minor has provided us with Personal Information without parental or guardian consent, the parent or guardian may email us firstname.lastname@example.org, and we will remove the concerned minor Personal Information from any promotional lists or databases.
Prevention of unauthorized access of your Personal Information
To prevent unauthorized access, disclosure and improper use of your Personal Information, and to maintain data security, we have established appropriate physical, electronic, and managerial safeguards to protect the Personal Information we collect. Although Coorg Cliffs Resort Private Ltd takes reasonable steps to safeguard and to prevent unauthorized access to your Personal Information, it cannot be responsible for the acts of those who gain unauthorized access and Coorg Cliffs Resort Private Ltd make no warranty that we will prevent unauthorized access to your Personal Information.